dragon696 Casino & Sportsbook Data Care
This page describes what we collect when you use dragon696 and how we keep that data protected. We collect minimal information—only what's necessary to verify your identity, process payments through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and major banks, operate our platform, and comply with financial regulations. We don't sell your data, we don't track you across other websites, and we delete information once we no longer need it.
Our approach to privacy is straightforward: we explain what we do, we do only what we explain, and we respond to questions from members in Jakarta, Surabaya, Bandung, Medan, Semarang, and across supported jurisdictions. If anything about our privacy practices is unclear, our support team is available through multiple channels.
We operate under the principle that your data is yours. We hold it securely, use it only for the purposes stated here, and give you the right to access, correct, and request deletion. This page covers our practices; our terms of use cover your broader rights on dragon696.
What We Collect When You Use dragon696
When you create a dragon696 account, we collect your email address and a password of your choice. That's all we need to set up your account. When you complete identity verification (KYC) before your first withdrawal, we collect your government-issued ID document (national ID, passport, or driver's licence), your legal name, date of birth, residential address, and phone number. We use this information to verify your identity and comply with financial regulations.
When you deposit or withdraw through our nine payment partners, we collect transaction information: the amount, the payment method, the timestamp, and a reference number. We use this to process payments, prevent fraud, and comply with anti-money-laundering requirements. We don't store your full payment details (like card numbers or account numbers)—our payment partners handle that securely on their own systems.
When you use dragon696, we collect activity logs: which games you access, when you participate, your account balance changes, and support interactions. We use these logs to prevent fraud, resolve disputes, calculate bonuses and cashback, and improve our platform. We don't use this data for marketing or third-party purposes.
Our dragon696 Data Collection Scope
We do not collect browsing history, device information, or location data beyond what's necessary to detect fraud. We do not track you across other websites. We do not use cookies to follow your activity after you leave dragon696. Our cookies are session-based (they expire when you close your browser) or functional (they remember your login between visits, nothing more). We don't use cookies for analytics or marketing.
If you contact our support team, we collect your messages and any documents you provide. We use these to resolve your issue and improve our support processes. We retain support conversations for two years, then delete them unless legal requirements require longer retention.
We don't sell or share your data with marketers
Your email, identity documents, and account activity remain private to dragon696. We share data only with payment processors (for transactions), compliance partners (for regulatory reporting), and support staff (to help you). Never with advertisers or data brokers.
How We Use Your Data on dragon696
We use your data for five core purposes: account management (verifying your identity and processing transactions), fraud prevention (detecting unusual patterns and unauthorized access), legal compliance (reporting to financial regulators), platform improvement (understanding which features are reliable and which need refinement), and customer support (helping you resolve issues).
When you participate in events like Liga 1 playoffs, Piala AFF tournaments, or major esports competitions, our activity logs help us calculate your weekly cashback and tier progression. Cashback is calculated automatically every Sunday and credited Monday morning—no human intervention, just automated rules applied consistently to all members. We don't make manual decisions about bonuses; our system applies published rates uniformly.
We also use data to investigate fraud. If we detect suspicious patterns—such as multiple accounts created from the same device, or rapid deposits and withdrawals—we investigate and may temporarily freeze the account pending review. We communicate findings within two business days.
We collect data to operate dragon696 fairly and securely, not to build profiles or sell insights. Your data serves you and your account, not our marketing teams.
Data Retention and Deletion on dragon696
We retain your account data (name, address, ID copy) for as long as your account is active, plus seven years after closure for regulatory compliance. We retain transaction logs for five years after the last transaction, then delete them securely. Support conversations are retained for two years, then deleted unless legal action is pending.
If you close your account and request deletion of personal data, we delete information we're not required by law to retain. We can't delete data mandated by financial regulations—such as transaction histories required for anti-money-laundering reporting—but we minimize retention to the legally required period.
If you believe your data is inaccurate, you can request correction through our support team. We'll verify your request and update your account within three business days. If you disagree with our correction decision, you can escalate through our complaints process.
Third Parties We Work With
Our payment partners (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) handle payment processing on their own secure systems. They collect and store payment information; we don't retain full payment details. We share only transaction amounts, dates, and your account reference with them.
We work with compliance and fraud-prevention services to meet financial regulations. These partners see your name, ID, and transaction history but only for compliance purposes. We don't allow them to market to you or use your data for other purposes.
Our platform runs on secure servers. Some infrastructure may be located outside Indonesia, but all data remains encrypted and is accessed only by our authorized team. Our hosting provider has no access to unencrypted account data.
Your Rights and Privacy Controls on dragon696
You have the right to access your data anytime. Log into your dragon696 account and download your data through account settings. You can also request a full export of your account data through our support team; we'll provide it within 10 business days.
You have the right to request deletion of personal data we hold, except data we're legally required to retain (such as transaction histories for compliance). Contact our support team with a deletion request; we'll process it within 30 days and confirm completion.
You have the right to correct inaccurate information. If your address changed or your name needs updating, notify us through support and we'll update your account within three business days.
Cookies and Tracking on dragon696
We use functional cookies to keep you logged in between visits—without these, you'd need to log in every time you refresh the page. We use session cookies for security purposes during your visit. Both expire automatically when you close your browser or log out, or after 30 days of inactivity, whichever comes first.
We don't use tracking cookies, analytics cookies, or marketing cookies. If you disable cookies in your browser, dragon696 will still work, but you may need to log in more frequently.
Jurisdiction and Data Transfer
We operate dragon696 in jurisdictions where local law permits. If you access dragon696 from a jurisdiction where online wagering is restricted, that is your responsibility. We comply with applicable local data protection laws and don't transfer your data to jurisdictions with weaker privacy protections without encryption.
Some of our infrastructure sits outside Indonesia, but all personal data is encrypted before leaving our system. Only encrypted data crosses borders; decrypted data remains isolated on secure Indonesian or internationally certified servers.
Changes to Our Privacy Policy
We may update this privacy policy periodically. Material changes (such as new data uses or retention periods) take effect with at least two weeks' notice. We notify members via email and account dashboard. Your continued use of dragon696 after changes take effect constitutes acceptance of the updated policy. If you disagree, you can close your account and withdraw your funds.
Privacy Questions and Contact
If you have questions about how we handle your data, contact our support team through live chat, email, or phone. Our multilingual support team responds in English and Indonesian during published business hours. Response times are published on our support page and are maintained even during high-traffic periods such as Idul Fitri, Idul Adha, or major Liga 1 fixtures.
Our privacy practices reflect our commitment to protecting your data while operating dragon696 transparently. We believe strong privacy and reliable service go together—you should feel secure that your information is handled carefully. If anything about this policy is unclear, reach out. We're here to answer.